Contact us
Last updated 11 August 2026
Questions, feedback or a problem with a shared trip? Email the GroupTrip team and we’ll help.
Include your trip name or invitation link when asking about a specific trip. Never email passwords, card details or passport information.
Write an email →Booking support
For payments, cancellations, refunds or changes to a flight, stay or activity, contact the provider shown on your booking confirmation. GroupTrip helps with planning and referrals but does not control supplier bookings.
Privacy requests
For access, correction or deletion requests, email us from an address we can reply to and include the relevant trip link. We may ask for additional information before changing shared trip data.